The Herb Chambers Companies Privacy Policy

The Herb Chambers Companies are committed to respecting the privacy rights of our customers and all visitors to our web sites, We take this matter very seriously, and have instituted policies and procedures to insure that your privacy rights are safeguarded. The following outlines's privacy policies and details the measures we have taken to protect your privacy, while providing you with a unique and rewarding online shopping experience.
Our Promise provides you with a safe, no-hassle method of researching, shopping, and purchasing a vehicle. In this regard, we address the issues of security, full-disclosure, fair and honest pricing, and provide a thorough and specific Privacy Policy.
What information does collect?

As part of the vehicle research and purchase process, information such as your e-mail address, name, and contact telephone numbers will be requested. This information will be used solely as described below.
When entering information on this web site, it is transferred automatically to's Client Relationship Management (hereafter CRM) software. This CRM will automatically record the information so that your inquiry may be answered promptly by a qualified representative. provides for limited employee access to the CRM which is a secured application that can only be accessed by entering a valid user name and password. Once you have expressed interest in being contacted, you will be responded to through a personalized email and/or phone call.
After the initial email contact, there may be several points of communication between you and the dealership by either telephone or email. At any point in the relationship you have the option of indicating by either telephone or email that you no longer wish to be contacted. In this event we will update our CRM so that you are removed from future follow up.
If you express interest in financing a vehicle, additional information related to creditworthiness will be requested by This credit information will only be used in compliance with applicable federal and state law.
Does use cookies? does, in a limited manner, use a technology called "cookies". A cookie is a small piece of text that you can agree to place on your computer's hard drive. In most cases, you can set your web browser to prompt you when a cookie request is being made from a web page, such as the web page, and you have the option to accept or not. If you accept or do not reject the cookie, then your browser adds the text in a small file, which will expire in 90-days. Accepting cookies in no way gives us access to your computer or any personal information about you. It is merely a method of storing information to improve your online experience. It will assist us in making your site visit easier and more productive. Technically, cookies are harmless, occupying just a few bytes on your hard drive. Note that personal information is often contained in or linked to a cookie (such as email address, zip code, etc.). The only time that receives such information is if you volunteer it by typing in the information. The use of the personal information is limited to being contacted by the ISG as described above, or, for obtaining financing if you request.
The following describes how our website uses cookies and how we provide you with a more personalized experience:

We publish special promotions, pricing promises, brand name and various other messages on the internet to help consumers find and our other websites. In order to determine which method is most effective, a cookie is used to capture which method was used to find our web site. The information included in the cookie is limited to only the message identifier.
Does track my visits?

At, our sites may also gather information about which areas of our site receive the most visits. We send site metrics information to a third-party who then aggregates the captured data. The type of data captured includes; search engine referral, traffic driven by ad banners or other online promotions, how visitors navigate around the site, and the most popular pages. We also track technical information, such as the browser version and operating system of visitors, to deliver a better site design for our visitors. The data is analyzed, generating several different types of reports showing different views on the data collected. We do not capture any information about any individual's use of the site - rather only aggregate data is captured. Our third-party metrics provider is obligated to strict confidentiality restrictions and is not permitted to sell or use aggregate site data for any purpose other than for providing The Herb Chambers Companies with the metrics information. The Herb Chambers Companies, do not share, sell or provide any of this aggregate data with outside companies, with the exception noted above. Furthermore, does not track where you go on the World Wide Web.
How is email used on

A customer provides an email address to in two instances:
•    Price Quote - if a customer clicks on "Get e-Price", an email address is requested. In accordance with various state laws, a specific price quote can only be offered to a unique individual - not to the public at large. In order to provide you with a price quote on the site, you must first identify yourself as an individual by entering your email address.
•    Contact Form - if a customer wishes to be contacted, the customer completes a form that includes a request for their email address.
In both cases where an email address is requested, the customer voluntarily submits their email address in order to receive follow up information, a specific price quote, or establish a relationship with a Herb Chambers Dealership.
Does share any information it collects with outside parties?

At, we consider the information you choose to share with us personal and confidential. We will not rent or sell your name, address, e-mail address, credit card information or personal information to any third party without your permission, except as may be required by law. There are several points within our site that link to third party sites (such as Kelley Blue Book or Carfax, etc.) that may require various pieces of personal information. Each of these sites has their own Privacy Policy governing use on their sites.
Does provide a way to update or remove personal information?
A customer wishing to change, update, or remove personal information may do so by contacting the dealership by phone or email and stating their wishes at any time.
Why are we telling you all this?

Because is a firm believer and active participant in consumer privacy, we maintain these policies that give our visitors full disclosure. The Herb Chambers Companies believe in improving the customer's online shopping experience through the responsible and secure collection and usage of customer data.
Your Consent

As a condition to using any websites, we require your approval to collect this data. By visiting you agree that we may collect and use this information as stated in our privacy policy. If we change our privacy policy, we will post the changes on this page so you are always informed about what information we collect, how we use, and under what circumstances we disclose it. Security Statement
At, we've taken important measures to keep the information you share with us safe and secure.
Secure Technology: uses Secure Sockets Layer (SSL) encryption technology to protect your personal information provided on credit applications and where credit card information is required. SSL encrypts or codes this information as it travels over the Internet, and is then decoded by and its business partners who facilitate your transactions on this web site.
We do not read personal communications. We do not give out your telephone number, credit card information, or screen names, unless authorized to do so or as required by law.
How do I know when my information is protected?

You can tell if you are using a Web browser that supports SSL if a "key" or "padlock" icon appears in one of the lower corners of your screen (For example, when using Netscape you will see a key; when using Internet Explorer you will see a padlock). When you enter a secure page, the key is "unbroken" or the lock is closed. This means that your communications are now secure, encrypted, and cannot be read by non-authorized sources.
Another sign that you are in a secure transaction mode is a URL that begins with "https:". When you see any of these symbols on your browser, you know that your information is protected and you can interact with the website with confidence.
Security and Applying for a Loan

When applying for an auto loan on the web site, your credit application is sent directly to the dealership that you have chosen. The credit application is securely collected and transmitted using SSL technology that encrypts your personal information as it travels over the Internet. (Please see our security statement above for further details.)
Privacy and Applying for a Loan

At, we take your privacy very seriously. We know that information about you and your finances are sensitive. As we point out in the Consent Statement you must read before submitting a credit application, your credit application is submitted to the certified dealership of your choice. Only duly authorized and qualified personnel at the dealership have access to your credit application.
By submitting your credit application, you are giving consent to the authorized dealership selected at the beginning of the application process to investigate your credit and employment history. A credit report may be obtained, in connection with this application, for a renewal or extension of credit for which application was made. Upon request, you will be told if a credit report(s) was/were obtained, and given the name and address of the credit reporting agency(ies) providing the report(s). Your credit information may be shared with third party lending institutions, which have a business relationship with the dealership that you have chosen for the purpose of providing auto loans.
Once you have completed and submitted the credit application, you will be presented with a "Thank You" page, which discloses the address and phone number of the dealership that you have chosen. It is suggested that you print this page by pressing the print button on your browser. In the event that you have any questions or concerns regarding your credit application, please contact the dealership and ask for the Business Development Center.
Information We Collect

We collect nonpublic personally identifiable information about you and other applicants for many reasons, including to help identify you, evaluate your application, service and manage your Lease or Loan ("Account") and broaden our relationship with you (such as by offering you products or services that you may find valuable). We collect this information from a number of sources, including the following:
Information provided by you on Account applications and other forms, including identifying information such as address, telephone number, e-mail address, social security number, date of birth and credit information such as income and employment.

Information obtained through your transactions and relationships with us, our affiliates and others, such as items purchased, payments, payment method, and information provided on customer service and collections calls.

Information provided by credit bureaus and similar companies, such as your account and payment history with other lenders.

Information provided by other third parties, such as demographic firms, in connection with marketing programs.

Information obtained online, including from "cookies" (small pieces of data stored by your Internet browser on your computer) or other technology that may be used to remember passwords for you, to track your website usage with us, and to provide you with customized content, among other things.

Information We Share With Others

We may use and share all of the information described above, subject to applicable law, with the following (these examples are not intended to be all-inclusive):
Service Providers - We provide information to third parties (including our affiliates) to assist us in servicing Accounts, like preparing billings statements and promotional materials, administering and enforcing our Accounts and responding to customer inquiries. We also may use marketing firms, such as modeling companies, to assist us in our own marketing efforts.
Our Affiliates - Our affiliates are other companies in The Herb Chambers Companies family. In addition to using affiliates to perform services in connection with your Account, we may provide information such as identification, transaction and experience information, to The Herb Chambers Companies. owned automobile dealerships.

Others - We report sale information, such as credit limit, balances and payment information, to credit bureaus. In addition, we may buy and sell assets, lines of business and/or Accounts. When this occurs, customer information generally is disclosed to bidders and is one of the transferred business assets. We also disclose information about you to third parties in certain other circumstances, as permitted by law.

Our Security Procedures

The security of customer information is very important to us and we take a number of steps to safeguard it. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard non-public personal information about you. We limit access to personal and account information to those employees and agents who assist us in providing products and services to you. Employees who fail to follow our established standards are subject to disciplinary action. We also require third parties to whom we disclose nonpublic personal information to adhere to this Privacy Policy and to establish information security procedures.
Your Access to Information

We provide you access to information about your Account in several ways. For example, our vendor partners will send you monthly billing statements outlining your transactions, finance charges and other Account information. You may also call the customer service telephone number if you have additional questions about your Account.
How This Policy Applies to You

The general provisions of this policy apply to all visitors to and our other websites. Supplemental provisions related to financial information apply only to consumers and/or customers who apply for and/or receive financing for personal, family or household purposes. The examples contained in this Privacy Policy are illustrations only, and are not intended to be all-inclusive. If you become an inactive customer, or if we close or suspend your Account, we will continue to adhere to the privacy policies and practices described in this notice to the extent we retain information about you. We may amend this Privacy Policy at any time, and we will inform you of changes as required by law. You may have other privacy protections under state and federal laws and we will comply with all applicable laws when we disclose information about you. This Privacy Policy replaces our previous disclosures to you about our information practices.
The Herb Chambers Companies Terms and Conditions

The following Terms and Conditions of Use apply when viewing, accessing or using any of the websites owned or controlled by the Herb Chambers Companies including without limitation,, and any other Herb Chambers Companies related websites that may exist or be created in the future. These websites are owned by the Herb Chambers Companies. You are granted a nonexclusive, nontransferable, limited right to access, use and display any materials hereon, provided that you comply fully with these Terms and Conditions of Use.

Your use of these websites constitutes your consent to the Herb Chambers Companies privacy policy posted on the foot of the websites at all times. These websites are available to the public and no confidential information should be posted.

Websites are moderated and we reserve the right to edit, remove or refuse postings that are off-topic, defamatory, libelous, offensive, or otherwise deemed inappropriate. Discussion is limited to matters relating to the Herb Chambers Companies. The intent is to post all legitimate comments exactly as they are written and submitted, including but not limited to any typographical errors, except to edit on a good faith basis those comments considered to be obscene, lewd, lascivious, filthy, excessively violent, harassing, or otherwise objectionable, whether or not such material is constitutionally protected. The Herb Chamber Companies are not responsible for translation or interpretation of content. In order to facilitate this review, no post or comment will go up immediately; however, all legitimate comments will be posted in a timely fashion.
Comments or Opinions

The views expressed by submissions to these websites are those of the respective submitter or contributor only and do not necessarily represent the views of The Herb Chambers Companies.
Content Submitted by Owner

Representatives of The Herb Chambers Companies may submit personal content, images, files and letters received by them to with identifying personal information omitted.
Content Submitted by User

The Herb Chambers Companies assume no responsibility for the accuracy of information contributed by users to the Herb Chambers Companies related websites. Users accept full responsibility for their postings and grant full permission to the Herb Chambers Companies to use the material submitted as it deems necessary. By submitting material to these sites, the submitter represents that the submitted material is not in violation of ownership rights or copyrights. Any promotional use of the content submitted is granted to the Herb Chambers Companies upon submission. The Herb Chambers Companies CANNOT AND WILL NOT BE HELD RESPONSIBLE FOR ANY LEGAL CONSEQUENCES OF THE MATERIAL SUBMITTED BY ITS USERS.
Copyright Notice

All materials and any software published on or used on these sites are protected by copyright, and are owned or controlled by or licensed to Herb Chambers Companies, or the party listed as the provider of the materials or software. It is prohibited to copy, reproduce, republish, upload, post, transmit or duplicate any of the material on these websites without express authorization from The Herb Chambers Companies. Downloading materials displayed on these websites is only permitted for personal, noncommercial and informational purposes, with the following limitations: (1) material must not be modified; (2) you must abide by all copyright, trademark and other notices contained in such materials and not delete any such notice(s), or if none, you must include the following copyright notice in such down loaded materials: "Copyright 2015 Herb Chambers Companies, Inc. All rights reserved. All use subject to Terms and Conditions of Use set forth here."
Copyright Notification

The Herb Chambers Companies respect the intellectual property rights of others. Upon proper notice, we will remove user posted comments; posts, messages, or other submissions on the websites that violate copyright law, or suspend access of the websites to any user who repeatedly uses a website in violation of copyright law. Pursuant to 17 U.S.C. § 512, The Herb Chambers Companies have implemented procedures for receiving written notification of alleged copyright infringement and for processing such claims in accordance the law.
Notice of Infringement

If you believe that your work has been used in a manner that constitutes copyright infringement, please provide us with a notice that includes the following: (a) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (b) identification of the copyrighted work claimed to have been infringed; (c) identification of the material that is claimed to be infringing, and that is to be removed or disabled, and information reasonably sufficient to permit the service provider to locate the material; (d) information reasonably sufficient to permit the service provider to contact the complaining party, including an address, telephone number, and if available an e-mail address at which the complaining party may be contacted; (e) a statement that the complaining party has a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; (f) a statement under penalty of perjury that the information in the notice is accurate and that the complaining party is authorized to act on behalf of an exclusive right that is allegedly infringed.
Please e-mail this "Notice of Infringement" ("Notice") to us at
By submitting this Notice, you acknowledge and agree that The Herb Chambers Companies may forward your Notice and any related communications to any users who posted the material identified in such Notice on these websites.

The Herb Chambers Companies will take steps to prevent the unauthorized use of images displayed on their websites; however, it assumes no liability for any misuse of the images that may result from use of the images on these websites. We ask that the images or content submitted to the websites are free of copyright restrictions or are original images or the content is owned and/or created by the individual submitting the image. The submission of original material to these websites explicitly implies permission for further unrestricted use by The Herb Chambers Companies related websites. The user acknowledges that digital images can be transferred and manipulated easily, and removes The Herb Chambers Companies from any liability related to the digital theft of such images or content.
Images taken from sources believed to be in the public domain

These images or content are widely distributed for free use on various Internet web authoring sites and have been compiled from various public media sources or submitted by users of the site through e-mail. It is not always possible to trace them back to their original source and it is possible for copyrighted material to inadvertently end up on public domain sites. IN THE EVENT THERE IS A PROBLEM OR ERROR WITH COPYRIGHTED MATERIAL, ANY COPYRIGHT INFRINGEMENT IS UNINTENTIONAL AND NONCOMMERCIAL AND THE MATERIAL WILL BE REMOVED IMMEDIATELY UPON PROOF. However, if you are the owner and would rather be given credit for the material, the Herb Chambers Companies may at its option give the appropriate credit.


We make every effort to present information that is accurate. However, it is based on data provided by the manufacturer & other sources and exact configuration, color, specifications & accessories should be used as a guide only and are not guaranteed. Picture may not represent actual vehicle. Price varies based on Trim Levels and Options. See Dealer for in-stock inventory & actual selling price. All prices plus tax, title & registration fees. Dealer doc fee of $298 in Massachusetts and $200 in Rhode Island not included in price. All inventory is subject to prior sale and prices are subject to change without notice. Under no circumstances will we be liable for any inaccuracies, claims or losses of any nature. To ensure your complete satisfaction, please verify accuracy prior to purchase. Fuel economy figures shown are provided from EPA mileage estimates and may not be comparable across different model years. Your actual mileage will vary, depending on specific options selected, how you maintain the vehicle and your personal driving habits. Certain offers may not be combined with others. Please verify any information in question with The Herb Chambers Companies.

Commercial Use

The reproduction, copying or redistribution of materials on these websites for commercial purposes is prohibited without the express written permission of The Herb Chambers Companies. To obtain permission to copy portions of these websites please contact the us by e-mail at and provide the following information in the body of the email: (a) the content of the material you wish to use; (b) where, when and how it will be used; (c) where and how copies will be distributed; (d) how many copies will be produced and distributed; (e) what other materials will be associated with The Herb Chambers content; and (f) your name, title, company, address, e-mail address and phone numbers. THE HERB CHAMBERS COMPANIES RESERVE THE RIGHT TO REFUSE PERMISSION TO ALLOW COPYING, DISTRIBUTION, BROADCAST OR PUBLICATION OF ANY OF ITS COPYRIGHTED MATERIAL, INCLUDING BUT NOT LIMITED TO THE TEXT AND IMAGES THAT APPEAR ON THESE WEBSITES.
Service Mark Notice

"Herb Chambers," and "The Herb Chambers Companies" and other related marks are registered trade / service marks of The Herb Chambers Companies and are protected by law. They may be used publicly only with the written permission of The Herb Chambers Companies. Fair use of the service marks requires proper acknowledgment. ALL RIGHTS RESERVED.
Links to Other Websites

The purpose of these websites is to provide an open forum for discussion and dialogue concerning customer experiences at The Herb Chambers Companies. WE RESERVES THE RIGHT TO TERMINATE ANY LINK AT ANY TIME AND LINKS ARE EXPRESSLY DISCOURAGED. On the rare occasion that a link is either expressly or inadvertently allowed, The Herb Chambers Companies disclaims any control over the linked sites or the materials, information, goods or services available or contained on these linked sites. The Herb Chambers Companies are not responsible for and do not endorse or warrant in any way any materials, information, goods or services available through such linked sites or any privacy or other practices of such sites. If you decide to access any of the linked sites, you do so entirely at your own risk.
Prohibited Actions

A user may not use these websites for anything other than a lawful and legitimate purpose. You agree not to interrupt, or attempt to interrupt, the operation of these websites in any way. Any unauthorized use or modification of the information stored on these websites may result in criminal and/or civil prosecution under federal, state or local law. You agree not to use these websites to conduct any activity that infringes on the copyright, patent, trademark, service mark or other rights of any person or entity. We reserve the right to limit or deny your access to these websites or take other appropriate action if you violate any provision of these Terms and Conditions of Use or if you conduct any activity that violates the rights of any person or entity, of which we in our sole discretion deem unlawful, offensive, threatening, abusive or potentially harmful or malicious.
Modification of Terms and Conditions of Use

The Herb Chambers Companies reserve the right to revise these Terms and Conditions of Use at any time by updating this posting. Your continued use of these websites constitutes your agreement to comply with such revisions, so you should visit this page from time to time.
E-mail May Not Be Used to Provide Notice

Communications made through e-mail and messaging systems associated with these websites shall in no way be deemed to constitute legal notice to The Herb Chambers Companies or any of its officers, employees, agents or representatives, such as where notice is required by contract, or any federal, state or local laws, rules or regulations.
Limitations of Damages

Applicable Laws and Venue

The Herb Chambers Companies related websites are operated from its corporate offices in the Commonwealth of Massachusetts and make no representations that materials on these websites are appropriate or available for use in other locations. The display of these websites alone does not subject the Herb Chambers Companies to any specific jurisdiction. Any claim related to the use of these sites or to the materials displayed on them shall be governed by, construed and enforced in accordance with the laws of the Commonwealth of Massachusetts as applied to agreements made and to be performed entirely therein. Any action arising out of or related to the access, use, content, or existence of these websites shall be filed only in the appropriate state and federal court located within the Commonwealth of Massachusetts. The access, viewing or use of these websites constitutes the users express permission and consent to the jurisdiction of the state and/or federal courts of the Commonwealth of Massachusetts for purposes of such actions.

HYUNDAI MOTOR AMERICA WEBSITE PRIVACY POLICY Effective Date: June 7, 2016 Your privacy is important to Hyundai Motor America ("Hyundai" "we," "us" or "our") and its affiliate companies, as is your trust in Hyundai’s products and services. We strive to protect your online privacy, while providing an enjoyable website experience that provides information, products, and services that are relevant and useful to you. The purpose of this Hyundai Motor America Privacy Policy (this “Privacy Policy”) is to notify and inform you of how we collect, use and share information through our U.S.,, and certain other Hyundai websites (e.g., (collectively, the “Site”). This Privacy Policy describes: • The information that we collect • How information is collected • How we use the information • How we may share information with third parties • The security of your information • Your information choices USER CONSENT AND INCORPORATION PLEASE REVIEW THIS PRIVACY POLICY CAREFULLY. By using the Site, you accept the terms of this Privacy Policy and our Terms of Use and consent to our collection, use, disclosure and retention of your information as described in this Privacy Policy. IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY POLICY OR OUR TERMS OF USE, THEN PLEASE DO NOT USE THE SITE. VEHICLE TECHNOLOGIES AND SERVICES; THIRD PARTY SITES Vehicle Technologies and Services We also offer certain vehicle technologies and services to make our vehicles safer, more environmentally friendly, more convenient and more fun to drive. Some of these technologies and services collect, use or share information that is collected, generated, recorded or stored by our Hyundai vehicles. This Privacy Policy applies only to the collection, use and sharing of information collected on the Site and does not apply to collection of information by those vehicle technologies and services. Our privacy practices with respect to our vehicle technologies and services are described in our Hyundai Vehicle Owner Privacy Policy and ourBlue Link Service Subscriber Privacy Policy. Should you use such vehicle technologies and services, we encourage you to read the applicable privacy policies. Third Party Sites Hyundai may offer links to or from the Site to other websites within the Hyundai family as well as to websites, services and resources operated by third parties. We offer links to third party websites so that you can conveniently visit our vendors and advertisers or locate other content likely to be of interest to you. We are not responsible for the privacy practices, content or policies of websites operated by third parties and urge you to inquire about their privacy and information sharing practices before providing any Personally Identifiable Information. In the event that you provide Personally Identifiable Information to any third party website or service, you understand that Hyundai is not responsible for such third parties’ use or misuse of your Personally Identifiable Information. You further acknowledge and agree that Hyundai shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party website, service or resource. EFFECTIVE DATE AND CHANGES TO PRIVACY POLICY The Effective Date of this Privacy Policy is set forth at the top of this webpage. Hyundai reserves the right to change this Privacy Policy at any time. Hyundai will use, share, and disclose all personal and other user information in accordance with the Privacy Policy in effect at the time the information is collected. We will post any changes to this Privacy Policy on this page so check back frequently so that you are always aware of what information we collect, how we use it and under what circumstances we may disclose it. Continued use of this Site following changes to these terms will mean that you accept the changes. INFORMATION WE COLLECT You can visit the Site to read about our vehicles or use our online tools without providing any Personally Identifiable Information (other than, in some cases, your zip code). You may also choose to participate in activities and obtain services on the Site for which we may collect Personally Identifiable Information. We also collect Non-Personally Identifiable Information automatically when you use the Site. “Personally Identifiable Information” is information associated with or that may be used to identify or contact a specific person. Personally Identifiable Information includes: (1) contact data (name, address, city, state, zip code, email address and telephone number); (2) demographic data (such as age range, gender, birth month); (3) vehicle information (vehicle identification number (VIN), make, model, model year, selling dealer and date of purchase or lease); and (4) credit card number and payment card information. “Non-Personally Identifiable Information” is information that, by itself, does not identify the individual, such as the operating system you are using, IP address, the date and time stamp of your visit, referring URLs, your Internet service provider, browser type and related browser data, the pages you visit and purchase history. HOW INFORMATION IS COLLECTED Information You Provide To Us We collect information that you provide to us when you use the Site. The information that we collect and how we process it depends on how you use the Site. We may collect Personally Identifiable Information when you participate in certain activities on the Site or request certain services, including: • When you register or create an account • When you make brochure and information requests, order vehicle parts and accessories and request to receive site announcements and special offers • When you participate in promotional activities, such as surveys, sweepstakes, contests, special events, blogs and chats • When you contact us • When you otherwise voluntarily provide your Personally Identifiable Information Information We Collect Automatically We also collect certain information from users of the Site automatically when they visit. We may collect such information in the following ways: Cookies. We may collect certain preference information of website users through the use of cookies, including flash cookies, which are small files stored on your hard drive in order to optimize the design of the Site. Our “cookies” are only used when you are visiting the Site. Cookies enable us to track and aggregate user behavior data so that we may better target the interests of our users and enhance their experience on the Site. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies. Web Analytics and Other Technologies. A number of technologies exist to assess consumer behavior both on-line and off-line. Hyundai may employ a variety of these technologies, including web beacons (see below), web analytics techniques, and other behavior marketing technologies, to assess consumer behavior and to understand how we can better serve our customers. Many of these technologies are provided to Hyundai via third party providers specializing in behavioral marketing and consumer behavior. In the course of using these behavioral marketing technologies, we automatically collect Non-Personally Identifiable Information from you which may be aggregated with other information for analytic purposes. For example, we may use Adobe Omniture and Google Analytics to help analyze how users use the Site. The Google Analytics tool uses cookies to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the Site (including IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the Site and to compile statistical reports on website activity for Hyundai. For more information regarding Google Analytics please visit Google’s website, and pages that describe Google Analytics, such as Web Beacons. Some of our web pages, promotional email messages and/or newsletters may contain electronic images known as web beacons, which are also called single-pixel GIFs. Web beacons collect information including a cookie number, time and date of a page view and a description of the page on which the web beacon resides. Web beacons are a technique we may use to enhance and personalize the Site and the products and Services we offer, to provide product information and advertisements that are more relevant to your interests, compile aggregated statistics about the usage of the Site and to track the number of users who have opened and acted upon our promotional email messages. Third Party Advertisers. Some banner ads provided by third parties may be displayed on the Site. These ads contain cookies and may also contain web beacons. Unlike cookies and web beacons used by Hyundai in content it controls on the Site, cookies or web beacons received with banner ads are collected by our advertisers and we do not have access to this information. We use third parties to serve some or all of the advertisements that are placed within the Site and they may use information (not including Personally Identifiable Information) about your visits to the Site and other websites to assist in serving advertisements to you. These companies may employ cookies, web beacons and action tags to measure advertising effectiveness. They may share anonymous information with their clients such as date and time the banner ad was shown you, the specific ad shown and the IP address. Log Files. Like most websites, we collect log information to analyze trends, administer the sites, track users’ movement and gather broad demographic information for aggregate use in improving the sites. IP addresses are not linked to personally identifiable information. Information We Obtain From Other Sources Hyundai may also obtain information about you and your vehicle in a number of other ways. For example, we may obtain information about you or your vehicle when you provide it to us at an event such as an auto show, from business reply cards, sweepstakes entries, test-drive incentive applications, surveys, vehicle sales records and other public sources. • Contact information (name, address, city, state and zip code, email address, telephone number) • Vehicle information (vehicle identification number (VIN), make, model, model year, selling dealer, date of purchase or lease, etc.) • Demographic information (age range, marital status, household composition, etc.) • Non-credit-related marketing information (when you plan to purchase or lease, the vehicle in which you are interested, etc.) • Relationships you have with Hyundai affiliates and business partners such as XM Satellite Radio and roadside assistance programs In addition, Hyundai dealers (which are all independently owned and operated) and other sources that provide lists of potential vehicle purchasers or current owners may provide to us the information they have regarding you or your vehicle. We use this information to serve your needs through better customer service and to advise you of our products and services. HOW WE USE INFORMATION We may use your information individually or combine it with other information to generate aggregate statistical information. The primary uses of your information include: • To fulfill a specific product or service you have requested • To provide product information • To operate, improve, enhance and personalize the Site and the products and services we offer, and to give each user a more consistent and personalized experience when interacting with us • To answer your questions or address any complaints you may have made • To evaluate candidates as they apply for an employment position with Hyundai • To let you know about special discounts or added vehicle services or functions • To show advertisements that are more relevant to your interests • For research and analysis • For customer service, security, to detect fraud or illegal activities, or and for archival and backup purposes • To enforce our Terms of Use or other applicable policies HOW WE MAY SHARE INFORMATION WITH THIRD PARTIES Third Party Service Providers, Affiliates and Marketing Partners. Hyundai may share Personally Identifiable Information and Non-Personally Identifiable Information, including website user or vehicle owner information with third parties including our service providers, affiliates, authorized dealers, licensees, suppliers and marketing partners so that they can provide services on our behalf (e.g., brochure fulfillment), show you advertisements about our products and services on their third party sites or so they may use it to offer you other valuable products and services. In addition, user or vehicle owner data may be used by our suppliers to provide services for Hyundai and by our business partners to conduct joint marketing programs with Hyundai. We will not share your Personally Identifiable Information with third parties other than these without your permission. Programs. Hyundai may invite you to participate in promotional activities, such as surveys, sweepstakes, contests, special events, blogs and chats (“Programs”). These Programs are oftentimes co-marketed with an unaffiliated Hyundai business partner. If you participate in a Program, we may use Personally Identifiable Information you provide. For example, we may send you email messages to invite you to join a contest Program. Your Personally Identifiable Information may also be shared with our business partner and may also be used by our business partner if you indicate your interest in receiving communications directly from that company. If you elect to receive communications from our business partner, your information will be used by that company in accordance with its policies and this Privacy Policy will not apply to that company’s use of your information. Sometimes the rules, terms and conditions or disclaimers that apply to a particular Program include information on how we may use the Personally Identifiable Information that you provide to us through your participation in the Program. If there is a conflict between the rules, terms and conditions that apply to a particular Program and this Privacy Policy, those applying to the particular Program will govern. Please review all of the information about a Program before you provide us (or our business partners) with any Personally Identifiable Information. For Audit and Legal Purposes. Hyundai may disclose any Personally Identifiable Information or Non-Personally Identifiable Information collected to any person performing audit, legal, operational or other similar services for Hyundai. Hyundai may also disclose any Personally Identifiable Information or Non-Personally Identifiable Information when required to do so by subpoena, court order, or warrant. Hyundai will also disclose any Personally Identifiable Information or Non-Personally Identifiable Information deemed necessary to protect the safety of an individual, the public, or the security and reliability of Hyundai and the Site. Participating Vendors. Some of our websites offer opportunities to make purchases online from special participating vendors. On websites with online purchase opportunities for products and merchandise, we may also give participating vendors the order information and authorization for the merchant bank. Any time you order from a participating vendor, that vendor will automatically have all the information related to the order. Participating vendors may use that information to advise you directly of other products and offerings that they provide. Credit Card Companies; Third Party Payment Services; Third Party Promotional Sites. As in any transaction, your credit card company will have all relevant information about the name of the vendor, item(s) purchased, date of purchase and total cost. Hyundai will not otherwise provide any Personally Identifiable Information to your credit card company. In some cases, we use third party payment and transaction services to facilitate your transactions and process your orders. In such cases, we will share your Personally Identifiable Information and credit card information with third party payment services companies solely for the purpose of completing the transaction or processing your order. In some cases, we will share your Personally Identifiable Information and credit card information with third parties who may offer you a gift or promotional offer as a result of your interest. Other Third Parties. We may share your Personally Identifiable Information with third parties, such as advertisers, sponsors and other promotional and business partners, only when you have not opted out of receiving communications from third parties. If you wish to opt-out of receiving third party communications, you may exercise this right by following the opt-out procedures contained in any email or written communication Hyundai sends to you or by following the procedures set forth in the “Unsubscribe or Opt-Out” section of this Privacy Policy. Public Postings. You should be aware that if you voluntarily disclose information, personal or otherwise, online in any community area (whether through Hyundai’s websites or any other service available online), that information can be collected and used by others. Accordingly, you should use caution when sharing any Personally Identifiable Information with others in any community area (whether through Hyundai’s websites or any other service available online). Changes in Corporate Structure. In developing our business, we might sell certain assets, or the company, or parts of it, may be sold, merged or otherwise transferred. In such transactions, user information, whether Personally Identifiable Information or otherwise, may be one of the transferred assets. With Your Consent. Other than the cases above, we won’t disclose your Personally Identifiable Information for any purpose unless you consent to it in some way, including by your continued use of the Site after notice. THE SECURITY OF YOUR INFORMATION We use industry standard security policies, procedures and tools designed to safeguard data submitted through the Site against accidental or intentional loss, theft, unauthorized access, destruction, use, modification and disclosure. However, the security of information transmitted through the Internet can never be guaranteed. We are not responsible for any interception or interruption of any communications through the Internet or for changes to or losses of data. Users of the Site are responsible for maintaining the security of any password, user ID or other form of authentication involved in obtaining access to password protected or secure areas of any of the Site. In order to protect you and your data, we may suspend your use of any of the Site, without notice, pending an investigation, if any breach of security is suspected. Access to and use of password protected and/or secure areas of any of the Site are restricted to authorized users only. Unauthorized access to such areas is prohibited and may lead to criminal prosecution. YOUR INFORMATION CHOICES You may choose to share your Personally Identifiable Information with us. However, your participation in using our websites and providing Personally Identifiable Information is completely voluntary. You can unsubscribe and opt-out to certain communications and access, or update and delete your contact information, by contacting us at the email address, number or address specified below. Accessing and Updating Your Information If you register for an account on, you can access and update certain information we have relating to your online account by signing into your account and going to the “My Account” section of the Site. You may also update or delete your contact information by emailing us, by calling (800) 633-5151 or by writing us directly at: Hyundai Motor America/Phoenix, P.O. Box 83835, Phoenix, AZ 85071-3835. Unsubscribe Or Opt-Out Hyundai offers you the opportunity to opt-out from receiving promotional email or mail from Hyundai about our products and services. • For email, you may opt-out at any time by using the unsubscribe mechanism within the email. The unsubscribe mechanism allows you to manage your subscription preferences to email alerts and special offers. Notwithstanding the above, this mechanism does not allow you to opt-out of receiving transactional email, such as registration confirmation, vehicle updates and responses to direct requests. • For calls or direct mail, you may opt out at or by calling (800) 633-5151. • If the information you have provided will be available to third parties for marketing purposes, you will also be given the opportunity to opt-out from this practice at or by calling (800) 633-5151. • You also may write to us directly if you wish to: (a) ask that we not share your Personally Identifiable Information with third parties for marketing purposes; or (b) opt out or request that we cease sending you promotional or other information via calls, mail or email. Such written requests should be sent to Hyundai Motor America/Phoenix, P.O. Box 83835, Phoenix, AZ 85071-3835. At the time information is collected from you, other choices you have about how the information may be used may be explained. If you have opted out of receiving future emails from us, we will implement your opt-out request within ten (10) business days of receiving the opt-out request. If you have opted out of receiving future promotional materials by regular mail, we will implement your opt-out request within a commercially reasonable time. In those instances, we will retain your information in a “do not promote” file in our database, and you will receive no further communications from us as required by law. YOUR CALIFORNIA PRIVACY RIGHTS Under California Civil Code Section 1798.83, also known as Senate Bill 27, or “Shine the Light” law California residents with whom we have an established business relationship are entitled to request and receive, free of charge, once per calendar year, a copy of Hyundai’s California Information Sharing Disclosure Notice about the customer information we shared, if any, with other businesses for their own direct marketing uses in the previous calendar year. You may call (800) 633-5151 or email us to request a copy. We will provide the requested information to you at your email address in response. Please be aware that not all information sharing is covered by the “Shine the Light” law requirements and only information on covered sharing will be included in our response. CHILDREN’S PRIVACY We do not knowingly collect or maintain Personally Identifiable Information from any person under the age of thirteen (13) as they are not of driving age. No parts of our Services are directed to or designed to attract anyone under the age of thirteen (13). DO NOT TRACK The Site does not support Do Not Track at this time. Do Not Track (DNT) is a privacy preference that you can set in your web browser to indicate that you do not want certain information about your webpage visits collected across websites when you have not interacted with that service on the page. For all the details, including how to turn on Do Not Track, visit CLASS ACTION WAIVER You may only resolve disputes with us on an individual basis and may not bring and expressly waive bringing a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations are not allowed. GENERAL PROVISIONS All matters relating to the Site are governed by the laws of the State of California in the United States irrespective of its conflicts of laws provisions. In the event that Hyundai wishes to pursue legal action against you, it may bring such legal action in any federal or state court having jurisdiction. Lawsuits against Hyundai must be brought in federal or state court in Orange County, California. HOW TO CONTACT US WITH QUESTIONS Please email us at, call us at (800) 633-5151, or write us at Hyundai Motor America/Phoenix, P.O. Box 83835, Phoenix, AZ 85071-3835 if you have any questions about this Privacy Policy.


Herb Chambers Hyundai of Auburn

735 Southbridge Street
Directions Route 12 & 20,
Auburn, MA 01501

  • Sales: (888) 350-1597
  • Service: (508) 832-9990
  • Parts: (508) 832-9990


  • Monday 8:30am-8:00pm
  • Tuesday 8:30am-8:00pm
  • Wednesday 8:30am-8:00pm
  • Thursday 8:30am-8:00pm
  • Friday 8:30am-6:00pm
  • Saturday 8:30am-6:00pm
  • Sunday 11:00am-5:00pm
Schedule Service